Al Futtaim Willis

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Consulting Solutions

Guiding organisations through the challenging landscape of employee benefits, cost control, and risk management

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High-performing institutions cultivate and grow talent, carefully balancing costs and rewards.

Al Futtaim Willis Consulting Co was first established in 2018 to cater for the growing need for insurance consultancy solutions in the UAE and wider GCC region. We serve clients via our offices in both Dubai and Abu Dhabi.

What we can do for you

Al Futtaim Willis Consulting Co was first established in 2018 to cater for the growing need for insurance consultancy solutions in the UAE and wider GCC region. We serve clients via our offices in both Dubai and Abu Dhabi.
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How we tackle problems
In 2017 AFW were appointed on a consultancy basis to manage a large Regional Medical Programme for a 3-year period. We worked closely with the client and were able to generate considerable savings for the group whilst improving the overall policy structure.

Situation

  • A large Local government organization with 25000+ members based predominantly in UAE a small presence in 15 countries outside UAE.
  • Programme not complaint with regulatory requirements
  • No central approach to benefits management as each sub entity was negotiating directly with the insurer on their respective requirements

Challenges

  • Huge increase in premium spend year on year
  • Benefits were not aligned
  • Huge spend on common out-patient conditions
  • Cumbersome administration process
Actions
  • Carried out a benchmarking based on which policy were aligned as per market offering and regulatory requirements
  • Introduced two dedicated service SPOC’s at client’s head office to manage policy
  • Introduced mandatory teleconsultation for out-patient treatments
  • Introduced a three year premium model
  • Innovative profit sharing introduced

Results

  • Programme alignment as per organization requirements
  • Centralized control on administration
  • Achived 8% savings in premium from existing spend
  • Fixed tree year competitive premium as per pre-defined matrix
  • Mutually agreed insurer administration percentage and 100% of profit being rebated to client under the agreed loss ratio however no liability in the loss ratio breaches the agreed threshold